At Hotbit, security is given top attention. While we take all necessary precautions to protect your account, it is also crucial that you take all the measurements to boost the security of your Hotbit Account.
This article will go over some easy steps you may take to protect your account. It's in our interest to protect your account, just like it is in yours. In a fast-expanding industry, therefore it is important to ensure a secure environment.
1. Strong and regular change of password
The first step seems apparent, but it is a crucial step to make your Hotbit Account safe. For each of your online accounts, it is highly recommended to create strong, individual passwords. It is recommended that your password has 8-16 characters in length and contain both English letters and numbers. The English letters used in your password could be both upper-case and lower-case letters
Strong passwords are a great beginning step, but they do not guarantee your account security forever. So we would give a wise advise to update your passwords frequently because hackers may still find a way to get their hands on them. It is also important to change the password of not only your Hotbit Account but also the email address that is bound to the account.
2. Enable Two-Factor Authentication (2FA)
One of the first things that are highly recommended to do after creating your Hotbit account, is to activate the 2FA. Hotbit offers two 2FA methods: SMS and Google Authentication. After binding to these two verification methods, it is crucial that you never leak any of these codes to any individual. Hotbit Customer Support will never ask for verification codes from any of our users, any individual that claims to be Hotbit Customer Service asking for verification codes are all scammers!
3. Check the IP Address in your login history
Another step you can do to secure your account is to frequently check your login history. You can find this tab when you click on "Account", then "security settings". If you see any IP address or Location that you do not recognise, please contact us immediately!
4. Anti-Phishing Code
By enabling the Anti-Phishing code, you’ll be able to tell if the notification emails you’re receiving from Hotbit are legit or not. If you want to ensure the website or a social media account is verified by Hotbit or not, please check here https://www.hotbit.io/verify.