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  1. HOTBIT Support Center
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  3. FAQ-Frequently Asked Questions

FAQ-Frequently Asked Questions

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  • New User Guide on the Web
  • New User Guide on the APP
  • Q&A on Deposit and Withdrawal
  • What is a Token Contract Address?
  • Can't Receive SMS Verification Code?
  • Can't Receive Email Verification Code?
  • Internal Transfer Introduction
  • How to Exchange nUSD
  • Frequently Asked Questions on Incorrect Deposits
  • Market Order Function Introduction
  • Trigger Order Function Introduction
  • How to Conduct Mainnet Conversion of DOT to Hotbit by Using Math Wallet
  • How to Conduct Mainnet Conversion of DOT to Hotbit by Using MyCrypto?
  • When You Need to Provide KYC
  • Is it safe to keep my large amount of assets in Hotbit?
  • Blockchain explorers & The confirmations in Hotbit deposit history
  • Why are some token deposit addresses the same?
  • Is it safe to store assets in Hotbit.io?
  • What are taker and maker?
  • How to strengthen account security?
  • What is Hide Orders?
  • How to Deposit GRIN from Spark Pool?
  • How to check the historical records of transcation?
  • How to White-list Hotbit E-mails?
  • Why my Two-Factor Authenticator doesn't work?("Incorrect Code" errors)
  • How to bind Google 2FA?
  • What should we do if we haven’t backed up the private key of Google Authenticator of Hotbit?
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