FAQ-Frequently Asked Questions
- New User Guide on the Web
- New User Guide on the APP
- Q&A on Deposit and Withdrawal
- What is a Token Contract Address?
- Can't Receive SMS Verification Code?
- Can't Receive Email Verification Code?
- Internal Transfer Introduction
- How to Exchange nUSD
- Frequently Asked Questions on Incorrect Deposits
- Market Order Function Introduction
- Trigger Order Function Introduction
- How to Conduct Mainnet Conversion of DOT to Hotbit by Using Math Wallet
- How to Conduct Mainnet Conversion of DOT to Hotbit by Using MyCrypto?
- When You Need to Provide KYC
- Is it safe to keep my large amount of assets in Hotbit?
- Blockchain explorers & The confirmations in Hotbit deposit history
- Why are some token deposit addresses the same?
- Is it safe to store assets in Hotbit.io?
- What are taker and maker?
- How to strengthen account security?
- What is Hide Orders?
- How to Deposit GRIN from Spark Pool?
- How to check the historical records of transcation?
- How to White-list Hotbit E-mails?
- Why my Two-Factor Authenticator doesn't work？("Incorrect Code" errors)
- How to bind Google 2FA?
- What should we do if we haven’t backed up the private key of Google Authenticator of Hotbit?